Lancaster Hanoi Serviced Apartment
8.2Rating
ExcellentRated by Guests
90Reviews
What to expect
Pros
- 🌟Exceptional and polite bell staff
- 🔍Neat room with balcony and full amenities
- 🏊♂️Great swimming pool in the hotel
- 🌞Perfect location with excellent service
- 🛍️Supermarket conveniently located downstairs
- 🤝Friendly and professional staff
- 👍Spacious and central room
- 💰Affordable prices for families
- 🏨Modern and new serviced apartment
- 🍴Well-equipped kitchen for cooking
Cons
- 💸Charges for missing items like cutlery
- 🕰️Long check-in process and understaffed front desk
- 🏢Weird building layout with isolated sections
- 🧻Poor cleanliness in the restroom
- 🗣️Unhelpful staff with language barriers
- 🚪Lack of communication on apartment contents
- 🛠️Maintenance issues like leaking ceilings
- 🔒Unable to use existing safety deposit box code
- 🛁Non-functional sauna facilities
- 🧺Threatening deductions for dirty towels
What this place has to offer
Things to do and ways to relaxBilliards, Body scrub, Fitness center, Hot tub, Massage, Sauna, Spa, Spa/sauna, Steamroom, Table tennis, Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Room service [24-hour], Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Thai, Vietnamese, Japanese, Lao
The 4.5-star Lancaster Hanoi Serviced Apartment offers comfort and convenience whether you're on business or holiday in Hanoi. Both business travelers and tourists can enjoy the hotel's facilities and services. All the necessary facilities, including free Wi-Fi in all rooms, 24-hour security, daily housekeeping, photocopying, taxi service, are at hand. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, internet access – wireless, air conditioning, heating, wake-up service. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including fitness center, sauna, indoor pool, massage, children's playground. Lancaster Hanoi Serviced Apartment combines warm hospitality with a lovely ambiance to make your stay in Hanoi unforgettable.
Where you'll be sleeping
90 m²
2 Bedroom Family Room
2 double beds
126 m²
Three-Bedroom Apartment
1 king bed & 1 queen bed & 1 queen bed & 1 sofa bed
126 m²
3 Bedroom Deluxe Apartment
3 double beds
45 m²
Studio Apartments
1 double bed
45 m²
Standard Studio
1 queen bed
Three-Bedroom Apartment
1 queen bed & 1 queen bed & 1 queen bed & 1 sofa bed
Three-Bedroom Apartment
Three-Bedroom Apartment
Room Assigned on Arrival
Three-Bedroom Apartment
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