Oakwood Hotel & Residence Surabaya
9.4Rating
ExceptionalRated by Guests
502Reviews
What to expect
Pros
- 🏨Great location near shopping mall
- 🍳Delicious breakfast options
- 🧹Clean hotel with friendly staff
- 🍷Cosy bar with skilled bartender
- 🏊♂️Clean swimming pool
- 🛏️Spacious and comfortable rooms
- 🍜Tasty food options available
- 🌟Exceptional service and amenities
- 🔝High value for money
- 👍Positive energy and helpful staff
Cons
- 🛁Bathroom cleanliness issues
- 🏋️♂️Gym facilities need improvement
- 🚪Doors or appliances need maintenance
- 🌡️Lack of temperature control in rooms
- 🥞Cold or hard breakfast food
- 🛠️Slow elevator service
- 🚫Limited parking availability
- 🧒Lack of kids club or facilities for children
- 💰High breakfast charges
- 📶Unreliable or limited Wi-Fi access
What this place has to offer
Things to do and ways to relaxFitness center, Golf course [on-site], Massage, Pool with view
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Restaurant [halal], Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Japanese, Indonesian, Malay
Located in Kenjeran, Oakwood Hotel & Residence Surabaya is a perfect starting point from which to explore Surabaya. The property offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at Oakwood Hotel & Residence Surabaya. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like flat screen television, carpeting, clothes rack, complimentary instant coffee, complimentary tea. To enhance guests' stay, the property offers recreational facilities such as fitness center, indoor pool. Oakwood Hotel & Residence Surabaya combines warm hospitality with a lovely ambiance to make your stay in Surabaya unforgettable.
Where you'll be sleeping
120 m²
Two Bedroom
2 single beds & 1 queen bed
89 m²
One Bedroom Premier
2 single beds or 1 king bed & 2 single beds
44 m²
Superior King
1 king bed or 1 queen bed or 1 double bed or 1 super king bed & 1 queen bed or 2 single beds or 1 king bed
44 m²
Deluxe Twin Studio
2 single beds
81 m²
One Bedroom Executive
2 single beds or 1 king bed & 2 single beds
44 m²
Superior Twin
2 single beds & 2 single beds
44 m²
Deluxe King Studio
1 king bed
44 m²
Deluxe Twin
2 single beds
Premier 1 King Bed
44 m²
Deluxe King
1 double bed or 1 king bed
What other guests say about this hotel
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