numa I Artol Rooms & Apartments
7.5Rating
Very GoodRated by Guests
234Reviews
What to expect
Pros
- 🏨Smooth digital check-in and check-out process
- 👍Friendly and responsive staff
- 🚪Convenient location close to city center and amenities
- 🍵Availability of coffee, drinks, and snacks in the lobby
- 🌳Surroundings include a nice park and cafes
- 🔒24/7 technical support available
- 🧹Clean and well-appointed rooms
- 🔧Assistance provided promptly for noise issues
- 🛏️Spacious and comfortable rooms
- 🎉Smooth and efficient check-in process
Cons
- 💸Overpriced compared to the experience offered
- 🌡️Rooms can be stuffy and uncomfortable in temperature
- 🛋️Uncomfortable pull-out couch/bed in family room
- 🧽Cleaning not provided for stays under 8 days
- 🔑Issues with room access due to faulty pin codes
- 📱Communication primarily through phone or WhatsApp
- 🚫Lack of kitchen sink and extractor in rooms
- 🗑️Disputes over cleaning charges and fines
- 👎Confusing and delayed check-in process
- ❌Unsatisfactory cleanliness and maintenance standards
What this place has to offer
Services and conveniencesContactless check-in/out, Elevator, Laundry service
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German
Set in a prime location of Dusseldorf, Novum Hotel Excelsior Düsseldorf puts everything the city has to offer just outside your doorstep. Featuring a satisfying list of amenities, guests will find their stay at the property a comfortable one. Take advantage of the property's 24-hour front desk, luggage storage, Wi-Fi in public areas, family room, elevator. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. Convenience and comfort make Novum Hotel Excelsior Düsseldorf the perfect choice for your stay in Dusseldorf.
Where you'll be sleeping
23 m²
Large Studio with Kitchenette and Balcony
1 queen bed
21 m²
Large Studio with kitchenette
1 king bed
17 m²
Medium Studio with Kitchenette
1 king bed
36 m²
Extra Large Studio with Kitchenette and Sofa Bed
1 queen bed & 1 sofa bed
11 m²
Small Room - Single Bed
1 single bed
Family Suite
1 sofa bed
20 m²
Medium Studio with Kitchenette and Balcony
1 queen bed
14 m²
Standard Room
1 queen bed
13 m²
Small Room
1 single bed
Studio
1 king bed
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